مهارات التفاوض

Negotiation is a strategic discussion that resolves an issue in a way that both parties find acceptable result. It is a method by which people settle differences. In a negotiation, each party tries to persuade the other to agree with his or her point of view. By negotiating, all involved parties try to avoid arguing but agree to reach some form of compromise.

This course will help participants to:

  •  What is Negotiation?
  • Features of Negotiation
  • Why to Negotiate?
  • Types of Negotiation
  • Distributive vs. Integrative Negotiation
  • Negotiation Process
  • BATNA
  • Bargaining Zone Model of Negotiation
  • Negotiating Behavior
  • Third party Negotiation
  • How to achieve an Effective Negotiation
  • Issues in Negotiation and Negotiation Tips

Who should attend?

All managers, team members, medical and/or sales representatives, and technical specialists whose effectiveness as communicators within and/or outside their organization is vital to the organization’s success.

Course Duration:
Three Days
9:00 am – 5:00 pm
Training Methods and Techniques:

  • Lectures.
  • Group discussions.
  • Case studies.

Course Language:
English and Arabic language will be used in the course.
Handouts and Certificates will be provided