Emotional intelligence involves the ability to perceive accurately, appraise, and express emotions; the ability to access and/or generate feelings when they facilitate thought; the ability to understand emotions and emotional knowledge; and the ability to regulate emotions to promote emotional and intellectual growth.

This course will help participants to:

• Enhance their capabilities in recognizing and managing their own feelings and those of others
• Increase self-awareness through utilizing both FACTS & GUT feelings
• Create coherence between verbal and non-verbal communication
• Manage conflicts and anger, and change positively
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• Encourage openness and bring out the best in others
• Build stronger and trustful relationships
• Use emotions to motivate the participants and others to achieve goals and business success

Who should attend?

All managers, team members, medical and/or sales representatives, and technical specialists whose effectiveness as communicators within and/or outside their organization is vital to the organization’s success.

Course Duration:
Two days
9:00 am – 5:00 pm
Training Methods and Techniques:

• Lectures.
• Group discussions.
• Case studies.

Course Language:
English and Arabic language will be used in the course.
Handouts and Certificates will be provided